USA BD Shipping values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website or purchase products or services through our eCommerce platform.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Full name

• Phone number

• Email address

• Billing and shipping address

• National ID or identification details (if required for customs)

Order & Transaction Information

• Product details and order history

• Payment method information (processed securely by third-party gateways)

• Shipping, tracking, and delivery information

Technical Information

• IP address

• Browser type and device information

• Website usage data and cookies

2. How We Use Your Information

We use customer information to:

• Process and fulfill orders

• Arrange shipping, delivery, and customs clearance

• Communicate order updates and support responses

• Process payments and prevent fraud

• Comply with legal and regulatory requirements

• Improve website functionality and customer experience

3. Sharing of Information

USA BD Shipping does not sell or rent customer data.

We may share information only with:

• Shipping and logistics partners

• Customs and government authorities (for imported goods)

• Payment processors and banks

• Service providers assisting with website operations

Information is shared strictly on a need-to-know basis for order fulfillment and legal compliance.

4. Payment Information Security

• Payment transactions are handled by secure third-party payment gateways

• USA BD Shipping does not store full credit/debit card details

• All payment processing follows industry security standards

5. Cookies & Tracking Technologies

Our website may use cookies to:

• Improve site functionality

• Analyze traffic and usage patterns

• Enhance user experience

Users may disable cookies in their browser settings; however, some site features may not function properly.

6. Data Retention

We retain personal data only as long as necessary to:

• Complete transactions

• Comply with accounting, tax, and legal obligations

• Resolve disputes and enforce agreements

7. Customer Rights

Customers have the right to:

• Request access to their personal information

• Request correction of inaccurate data

• Request deletion of personal data (subject to legal requirements)

Requests must be submitted through our official support channels.

8. Imported Goods & Customs Disclosure

For imported products from the United States:

• Customer information may be shared with customs authorities in Bangladesh

• Disclosure is mandatory for legal import processing

• Failure to provide accurate information may result in shipment delays or cancellation

9. Data Security

We implement reasonable administrative, technical, and organizational measures to protect customer data. However, no method of transmission over the internet is 100% secure, and absolute security cannot be guaranteed.

10. Third-Party Links

Our website may contain links to third-party websites. USA BD Shipping is not responsible for the privacy practices or content of external sites.

11. Children’s Privacy

USA BD Shipping does not knowingly collect personal information from individuals under the age of 18.

12. Policy Updates

This Privacy Policy may be updated periodically. Any changes will be effective immediately upon posting on our website.