These Terms & Conditions govern the use of the USA BD Shipping website and eCommerce services. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions, along with our Seller Policy, Return Policy, and Support Policy.

1. Business Overview

USA BD Shipping operates an eCommerce platform that:

• Sells physical goods within Bangladesh, and

• Facilitates the sale and import of goods from the United States to Bangladesh.

USA BD Shipping reserves the right to refuse service to anyone for any lawful reason.

2. Eligibility

By using our services, you confirm that:

• You are at least 18 years old, or

• You are using the website under the supervision of a legal guardian.

3. Products & Information Accuracy

• Product descriptions, images, prices, and availability are provided for informational purposes.

• Minor variations in color, packaging, or specifications may occur.

• USA BD Shipping does not guarantee that all product information is error-free and reserves the right to correct errors at any time.

4. Pricing & Payment

• All prices are displayed in applicable currency and may change without notice.

• Full payment is required before order processing.

• Imported goods may be subject to customs duties, VAT, or other government charges, which are the customer’s responsibility unless stated otherwise.

• USA BD Shipping is not responsible for exchange rate fluctuations or bank fees.

5. Order Acceptance & Cancellation

• An order is considered accepted only after payment confirmation.

• Orders may be cancelled before dispatch.

• Once an order has been shipped or entered customs processing, cancellation is not possible.

USA BD Shipping reserves the right to cancel orders due to pricing errors, stock unavailability, suspected fraud, or regulatory issues.

6. Shipping & Delivery

• Delivery timelines are estimates and not guaranteed.

• Delays may occur due to customs clearance, carrier operations, weather, or force majeure events.

• Tracking information is provided when available.

• Risk of loss passes to the customer upon delivery.

7. Returns, Refunds & Replacements

• Returns and refunds are governed strictly by our Return Policy.

• Imported items are generally non-returnable except in cases of damage, defect, or incorrect delivery.

• Shipping fees, customs duties, VAT, and handling charges are non-refundable unless required by law.

8. Customs & Import Compliance

• Customers are responsible for providing accurate information required for customs clearance.

• USA BD Shipping is not liable for delays, penalties, confiscation, or rejection by customs authorities.

• Failure to comply with customs requirements may result in order cancellation without refund.

9. Prohibited Use

Customers must not:

• Order or ship illegal, restricted, or prohibited items

• Provide false or misleading information

• Abuse refund, return, or chargeback processes

• Use the website for fraudulent or unlawful activities

USA BD Shipping may suspend or terminate service for violations of this section.

10. Limitation of Liability

To the maximum extent permitted by law:

• USA BD Shipping’s liability is limited to the value of the product purchased.

• We are not liable for indirect, incidental, or consequential damages, including loss of profit or business interruption.

11. Force Majeure

USA BD Shipping is not liable for failure or delay caused by events beyond reasonable control, including natural disasters, strikes, customs actions, government regulations, pandemics, or transportation disruptions.

12. Intellectual Property

All website content, including text, images, logos, and designs, is the property of USA BD Shipping and may not be used without prior written permission.

13. Privacy

Customer data is handled in accordance with our Privacy Policy and applicable data protection laws. Information may be shared with logistics partners and authorities solely for order fulfillment and legal compliance.

14. Governing Law

These Terms & Conditions are governed by the laws of Bangladesh, together with applicable international trade and import regulations.

15. Amendments

USA BD Shipping reserves the right to modify these Terms & Conditions at any time. Updated terms will be effective immediately upon publication on the website.